FAQs

  • Magazine
    (Current site until January 2026; will redirect to the new Oléa website)
    https://www.bloommagco.com

    Community
    (Active until January 2026)
    https://www.bloommagcommunity.com

    Important Update
    We have officially transitioned from Bloom to Oléa. As part of this change, the Bloom Community platform will close in January 2026. After that date, bloommagcommunity.com will no longer be active or accessible.

    Our new Oléa website will be launching soon at:
    https://www.oleamagazine.com

    Tip: Always include https:// and www. at the beginning of the URL for proper access.

  • Open the site in a private/incognito window.

    • Chrome/Edge: Ctrl+Shift+N (Windows) / Command+Shift+N (Mac)

    • Safari: File → New Private Window

    • Firefox: Ctrl+Shift+P (Windows) / Command+Shift+P (Mac)

  • Sometimes! Try another browser like Safari, Chrome, Firefox, or Edge. If it works in one but not the other, clear your cache and cookies.

    • Chrome/Edge → Settings → Privacy & Security → Clear browsing data

    • Safari → Preferences → Privacy → Manage Website Data → Remove All

    • Firefox → Settings → Privacy & Security → Clear Data

  • Yes. Many companies have strict firewalls that block certain domains.

    • Try loading the site on your mobile data (not Wi-Fi).

    • If it works, your company network is blocking it.

    • Ask your IT department to whitelist:

  • That usually means your browser or home router is holding onto old data. Try clearing your cache or flushing your DNS (see below).

  • Flush your DNS cache (refreshes your internet’s memory):

    • Windows: Open Command Prompt → ipconfig /flushdns

    • Mac: Open Terminal → sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder

    • Linux: sudo systemd-resolve --flush-caches (may vary by version)

  • Yes. Turn it off temporarily and try again. If you’re on a corporate VPN, check if it’s blocking access.

  • Send us (at teamolea@ommktg.com) these details so we can help:

    • A screenshot of the error page

    • The exact link you tried

    • Your public IP (find it at whatismyip.com)

    • Whether you were on work Wi-Fi, home Wi-Fi, mobile data, or a corporate VPN