SHIPPING
US DOMESTIC SHIPPING
Orders are processed as quickly as possible. Once shipped, delivery times vary based on your selected shipping method and carrier. You’ll receive a confirmation email with tracking information as soon as your order is on its way. If you have any questions about your shipment, feel free to reach out to us at teamolea@ommktg.com
INTERNATIONAL SHIPPING
We proudly ship worldwide. Delivery times and shipping costs vary depending on your destination. Please note that international orders may be subject to customs fees, duties, or taxes determined by your country’s regulations. These charges are the customer’s responsibility.
Learn more about taxes on global orders
RETURNS
RETURN COST
If you need to return an item, return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect. We recommend using a trackable shipping service to ensure your return reaches us safely.
30 DAYS TO RETURN
You have 30 days from the delivery date to request a return. Items must be unused, in their original condition, and returned with all packaging.
RETURNS & EXCHANGES
To start a return or exchange, contact us at teamolea@ommktg.com with your order number and reason for the request. Once your return is received and inspected, we’ll notify you of your refund or exchange status. Refunds are issued to the original form of payment.